Incidents | Tailwind Incidents reported on status page for Tailwind https://status.gotailwind.com/ https://d1lppblt9t2x15.cloudfront.net/logos/654504eca8e0d5bebf504a2b7e9f6af4.png Incidents | Tailwind https://status.gotailwind.com/ en Scheduled Maintenance: Database Upgrade https://status.gotailwind.com/incident/1024966 Sat, 22 Aug 2026 05:00:00 -0000 https://status.gotailwind.com/incident/1024966#d4aa6115d421e375bf627976ff39043b1049b643c5422655615b08740806cc2e Our cloud provider requires a mandatory database engine upgrade as part of their platform lifecycle policy. We have scheduled this upgrade to be performed proactively during a low-traffic window to minimize impact. Expected impact: The Tailwind app and API may be briefly unavailable or slow to respond for approximately [10–20] minutes during the window. Garage door devices will remain connected, but remote commands and status updates may be delayed during the upgrade. Local/physical operation of your garage door is not affected. No action is required on your part. No data will be lost. We will update this page once the maintenance is complete. Thank you for your patience. Web is down https://status.gotailwind.com/incident/902460 Fri, 22 May 2026 04:21:26 -0000 https://status.gotailwind.com/incident/902460#9736cf8438735892ab58c4f55e80b023b59892cd68d1ac64dfce081f1c76ed87 Web recovered. Web is down https://status.gotailwind.com/incident/902460 Fri, 22 May 2026 04:14:10 -0000 https://status.gotailwind.com/incident/902460#e5d407e72f4d77151c6cfb992c5563dd138a94cfd884416948b76e9ad11c87b6 Web went down. Core Component Maintenance https://status.gotailwind.com/incident/870985 Tue, 14 Apr 2026 05:00:41 -0000 https://status.gotailwind.com/incident/870985#a247a0f53f70d1ce8c739d141e954e6692a5f498fd216de8f338242062effa18 Engineering will be executing a major version upgrade for core backend modules, database instances, and network gateways. Database Maintenance https://status.gotailwind.com/incident/708410 Sat, 23 Aug 2025 05:00:38 -0000 https://status.gotailwind.com/incident/708410#b74316ee2dc9af527d2fdd1a702927576309fb2f3e2f087cb99fef7ddb7cf03a Upgrade the database version to improve performance and security. The notification feature has stopped working https://status.gotailwind.com/incident/626012 Sat, 26 Jul 2025 01:21:00 -0000 https://status.gotailwind.com/incident/626012#9e982cb7e153ac96d20febaffb1fdf41351e9267e208f6ab47f489ecd0574f00 The device operation notifications have stopped working across all platforms, and the records of device door open/close events are missing. Web Updates https://status.gotailwind.com/incident/616709 Mon, 14 Jul 2025 08:00:09 -0000 https://status.gotailwind.com/incident/616709#8282d3c858282a92abe33f6adcc862cb88b13a9f01166d9385b55cd7b7dc0187 The completely redesigned web interface API, Web, and 2 other services are down https://status.gotailwind.com/incident/548941 Tue, 22 Apr 2025 09:07:02 -0000 https://status.gotailwind.com/incident/548941#aa0ec98ded20ea965f1573a1ce9dba865d543761fddb5350de31e11b9fef3e46 API recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/548941 Tue, 22 Apr 2025 09:04:14 -0000 https://status.gotailwind.com/incident/548941#04b522b1236a6544da97768f313329487c6ab99cf23de054815d842ff1191fc4 Web recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/548941 Tue, 22 Apr 2025 08:59:15 -0000 https://status.gotailwind.com/incident/548941#3d45767e2afd81881d4c701de2755aed3413f291fa48c83db76b937f75bdbd2b Notification recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/548941 Tue, 22 Apr 2025 08:46:22 -0000 https://status.gotailwind.com/incident/548941#07077b525582fbd2011a25e56ef28638c9841eb1e80dccc173f76b23246d47d5 Notification went down. API, Web, and 2 other services are down https://status.gotailwind.com/incident/548941 Tue, 22 Apr 2025 08:34:31 -0000 https://status.gotailwind.com/incident/548941#3591b05f997617341350cbca9b0bcdd8118822ee7d3b5e7ae057d43cbf142ea0 API and Web went down. API and Notification are down https://status.gotailwind.com/incident/539066 Thu, 03 Apr 2025 04:07:47 -0000 https://status.gotailwind.com/incident/539066#90a6ef56ad4c858d69daa456e0e6929fbbf33292be6acb108ddf268797fd3fbb Notification recovered. API and Notification are down https://status.gotailwind.com/incident/539066 Thu, 03 Apr 2025 04:05:51 -0000 https://status.gotailwind.com/incident/539066#243854f8ee8b0ec59e71953a4fbd07f4e2ac0f35ee74ad7fed82044ccb014cc6 Notification went down. API and Notification are down https://status.gotailwind.com/incident/539066 Thu, 03 Apr 2025 03:41:24 -0000 https://status.gotailwind.com/incident/539066#0bc160d77bcd1a8c3b699f2bece261df66ea51f61969b1c5d754c6756f2e3f85 API recovered. API and Notification are down https://status.gotailwind.com/incident/539066 Thu, 03 Apr 2025 03:35:26 -0000 https://status.gotailwind.com/incident/539066#adb37f5aa15eece6745a8b7c48ae54a92463da245a273e10701852a23f7f0206 API went down. API and Notification are down https://status.gotailwind.com/incident/539066 Thu, 03 Apr 2025 02:59:06 -0000 https://status.gotailwind.com/incident/539066#4705242572c72ae824edc924a6cb19a37c629222a68818d268ac3f4067b971b8 Notification recovered. API and Notification are down https://status.gotailwind.com/incident/539066 Thu, 03 Apr 2025 02:56:32 -0000 https://status.gotailwind.com/incident/539066#634f6d90bfce8eb063ca2d53907cd8624a7b3b6498db6cf3478e5329ba93250a Notification went down. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 04:14:21 -0000 https://status.gotailwind.com/incident/535582#6af28098e538dce935d965045d85cd4e1084019ad27cba01a1a32b5232ed1078 Notification recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 04:11:14 -0000 https://status.gotailwind.com/incident/535582#82538f18d41d560bae31ba81eb828cdc66089f3001f6e05b12ab4f3cd80bdb54 Notification went down. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 01:29:02 -0000 https://status.gotailwind.com/incident/535582#975d879569948a9714d44bcdd181c1748c2ea05fe870d2eece4256eea3f857a5 API recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 01:04:44 -0000 https://status.gotailwind.com/incident/535582#6d785c488d93f6239c3b1afaa663e77800c73f7ab287acfc60c06a12befa9c69 Notification recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 01:02:15 -0000 https://status.gotailwind.com/incident/535582#dc96a966b1effdb06525f591975f0e6f462ae6062e92f8be6f8bcb0ec1b697fa Web recovered. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 00:51:57 -0000 https://status.gotailwind.com/incident/535582#5cd435185ee49de6dcfd80fdadb056f379f0f3a9d8c2c91d02896552a6dcc50b Notification went down. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 00:32:50 -0000 https://status.gotailwind.com/incident/535582#348b47b7d8af6c7501710f92aee7dc2ad20c83c69e7ed1edca9c82c6ecb222e1 Web went down. API, Web, and 2 other services are down https://status.gotailwind.com/incident/535582 Fri, 28 Mar 2025 00:29:40 -0000 https://status.gotailwind.com/incident/535582#21218be3fd656bc6941188670d3ae9f999b93f1e0de7935c2f365e6ea7279e75 API went down. API and Web are down https://status.gotailwind.com/incident/466249 Sat, 23 Nov 2024 01:55:01 -0000 https://status.gotailwind.com/incident/466249#49e8a5f5b84b02759c111f212c6725ff6219658c036a140a5e6158e3fcf35ef8 API recovered. API and Web are down https://status.gotailwind.com/incident/466249 Sat, 23 Nov 2024 01:07:26 -0000 https://status.gotailwind.com/incident/466249#930cdae512631de4a1f6aa4f20b30322cc24eb09882226a1775ba2c0b0132ccf API went down. Upgrading the Server https://status.gotailwind.com/incident/407685 Thu, 08 Aug 2024 06:00:00 -0000 https://status.gotailwind.com/incident/407685#4cbfc116f4128b7d8d4da1cc062a688e9db394eb15efe1d53b90db20162f5382 Maintenance completed Upgrading the Server https://status.gotailwind.com/incident/407685 Thu, 08 Aug 2024 05:00:00 -0000 https://status.gotailwind.com/incident/407685#d3bf8cac9978998bb679eba4c2cae4ebb81e4076f7fad05193b8f0bd7c247556 Service architecture upgrade to improve availability.